Service Writer - 2nd Shift Job at GTG Peterbilt, Cedar Rapids, IA

Tk8wK1B0S1ZJNHBhMHJ3WjB0ZzdMVEp5Q2c9PQ==
  • GTG Peterbilt
  • Cedar Rapids, IA

Job Description

Job Description

Job Description

GTG Peterbilt – Cedar Rapids is a family-owned full service Peterbilt truck dealership serving eastern Iowa since 1973. We have worked hard to provide the trucking industry with the highest quality products, sold and serviced by dedicated people to provide the highest return for our customers.

We are looking for an experienced Service Writer/Advisor or Shop Foreman to join our dynamic team on the 2nd shift in our Cedar Rapids, IA location. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of other service-related tasks.

Ideal candidates will have a minimum of 2 years of experience as a Foreman, Lead Mechanic, or Service Writer . A polished professional appearance and excellent communication skills are essential. Must have a valid CDL (or willing to obtain CDL upon hire) with clean, insurable, driving record and be willing to work rotating Saturdays as scheduled.

  • Greet customers in a professional and courteous manner in person or over the phone.
  • Schedule appointments and work assignments for technicians.
  • Open and close work orders providing as much information as possible.
  • Record, adjust and report mechanics time for work orders and payroll.
  • Work to resolve customer complaints.
  • Continually follow-up with customers on status of repairs.
  • Assist with warranty repair paper flow.
  • Consult with the parts department on special order parts and sublet repairs.
  • Instruct the following shift’s service writer on progress,  any special instructions, and appointments.
  • Effective use of problem solving and customer service skills.
  • Keep Service Manager informed of all customer complaints and technician problems.
  • Perform other duties as assigned.

Qualifications:

  • Must possess strong customer service skills.
  • Must have general computer knowledge.
  • Must demonstrate attention to detail.
  • Must pass pre-employment background check and drug screen.

Education: 

  • High school diploma or equivalent, preferred.
  • A college degree or a certificate/degree from a trade school is preferred but not required.
  • Combination of education, training, or experience providing the required knowledge, skills, and abilities.

Benefits:

  • Competitive salary and benefits package. 
  • Boot allowance
  • Medical, Dental & Vision insurance
  • PTO accrual begins at time of hire.
  • Eligibility for paid holidays at time of hire.
  • 401(k)
  • 401 (k) match

Compensation based on education, skills, and experience.

GTG Peterbilt is an equal opportunity employer.

PI039e36803fff-25405-39460935

Job Tags

Shift work, Afternoon shift,

Similar Jobs

Sittercity

Reliable babysitter needed for active preschooler starting February 2026 Job at Sittercity

 ...Were looking for a babysitter for our preschool-aged child. We are looking for coverage on Wednesdays between 2/4/26 - 4/1/26.Your main duties include supervising playtime, preparing snacks, and engaging in educational activities. You will need to ensure a safe environment... 

Shannon Health

Surgical Tech Student Intern Job at Shannon Health

 ...Job Description Job Summary: The Surgical Tech Student Intern is a temporary position for surgical tech students to practice in surgical areas. The Surgical Tech Student Intern is co-assigned with a Certified Surgical Tech and may perform direct and indirect patient... 

HouseSitter.com

House Sitter Wanted - House Sitter Needed In North Port, Florida Earn $215 Per Day! Job at HouseSitter.com

Looking for a responsible and reliable house sitter in North Port, Florida. I need someone to take care of my home and pets while I am away. The ideal candidate will be responsible for pet feeding, mail collection, and plant care. Additionally, they should be able to handle... 

Honda Dev. and Mfg. of Am.,LLC

Senior Principal User Experience (UX) Software Engineer Job at Honda Dev. and Mfg. of Am.,LLC

 ...At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive...  ...our team to Bring the Future! JOB PURPOSE: As the UX Software Engineer Technical Expert/Unit Lead, you will lead strategic activities... 

BedMart Mattress Superstores

Furniture and Design Consultant Job at BedMart Mattress Superstores

 ...Be the hero your customers need; wield the power of home design! BedMart Mattress Superstores is Hawaii's leadingfamily-ownedretailer...  ...home design to your community. This position focuses on furniture sales, so previous furniture or design experience is preferred....