Job Description
Cerritos Volkswagen, located in Cerritos, is looking for a Service Assistant to join our Service Department team. We offer competitive pay, a great benefit package and a fun working environment. If you are a hard-working, reliable individual we want to meet you!
Service Assistant Job Summary
- Handles transactions for items sold in automotive store or shop. Receives payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced or purchased parts. cars and Counts money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greets customers, answers customer inquiries, directs and announces calls and provides directions.
- Operates computer, various software, fax, calculator, phone, photocopy machine, and shredding machine, etc.
- Prepares and maintains records by entering information on received calls and payments, where necessary.
- This position is responsible for keeping the keys of the vehicle that is being repaired or serviced. This position records all the payments done and has responsibility for the inventory of the parts inside the shop.
- Promptly, professionally, and courteously assist customers with scheduling of appointments and loaner/rental car provisions
- Make customers feel welcome by promptly greeting them in a friendly, professional, and courteous manner both in person and on the telephone
- Wash cars.
Skills and Specifications The skills and specifications required in a person desiring to do the job of a switchboard operator are as follows:
- Minimum one year prior Cashier experience required.
- Solid telephone skills, written and verbal communication, people skills, professionalism, self-confidence, customer focus, ability to multi-task, customer service orientation.
- Excellent interpersonal and both verbal and written communication skills
- Ability to understand, and execute complex written and verbal instructions
- Proficiency in MS Office computer skills
- Strong customer service orientation skills
- Ability to multi-task
- Must be able to work weekends and evenings.
Education and Qualifications - High school diploma or general education degree from an accredited institution
Physical Requirements - Standard office environment
- Prolonged periods of personal computer usage and data entry
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
McKenna is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
PRIVACY NOTICE
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS from McKenna Motor Co., Inc. and All Related Entities (collectively, "we," "us," or "our") applies solely to applicants and employees who reside in the State of California ("you" or ''your"). This notice is provided to you to comply with the California Consumer Privacy Act ("CCPA") and is not to be interpreted in a way that violates any law. We reserve the right to amend this privacy notice. When we make changes to this privacy notice, we will notify you.
Information We Collect As part of your application for employment or employment, we collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you ("personal information"). We collect the following categories of personal information from applicants and employees. All personal information below is collected as permitted or required by applicable law.
Identifiers Real name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, physical characteristics or description, Social Security number, driver's license number, signature, state identification card number, insurance policy number, passport number, or other similar identifiers
Identifiers are collected during the application process and during employment to comply with state and federal verification and reporting requirements; for drug testing; to contact you; to conduct a pre-employment background check or background check if you change positions and the position is subject to an additional background check; and during employment to process payroll and for benefits eligibility or participation
Medical Information Medical information, or health insurance information, information related to health or fitness benefit participation.
Medical information is collected during the application process and during employment for drug testing; to assess fitness for a position; to review a request for a leave of absence or accommodation; and during employment for benefits eligibility or participation and for reporting and administering workers' compensation claims
Protected Classification Under California or Federal law Age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, sexual orientation, veteran or military status, genetic information (including familial genetic information)
Protected classification characteristics is collected during employment to comply with state and federal reporting requirements; age, sex, and marital status is collected during employment to comply with benefits eligibility or participation; medical condition or physical or mental disability (including pregnancy and related conditions) is collected during the application process and during employment to review a request for a leave of absence or accommodation and during employment for reporting and administering workers' compensation claims; religion or creed is collected during the application process and during employment to review a request for an accommodation; veteran or military status is collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns information (including familial genetic information) collected during employment to review a request for a leave of absence; protected classification characteristics may be collected during the application process and during employment to provide you with support and to respond to your inquiries, including investigating and addressing your concerns
Commercial Information Bank account number or credit card number
Commercial information is collected during employment if an employee chooses to participate in direct deposit and for expense reimbursement; credit history is collected during the application process and during employment if applying for certain positions
Biometric Information Genetic, physiological, behavioral, and biological characteristics, fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data
Fingerprint and/or retina scan is collected during employment to use the timekeeping system
Internet or Other Similar Network Activity Browsing history and search history, activity or work on company computers
Internet or network activity while using company property is collected during employment if the employee is being investigated for a violation of policies or by IT staff as part of review of security procedures and policy violations
Geolocation Data Physical location or movements
Geolocation is collected during employment while you are driving a company vehicle
Sensory Data Audio, electronic, visual, thermal, olfactory, or similar information
Sensory data in the form of video data is collected during the application process and during employment while you are in public areas or work areas on the company's premises
Employment Related Information Current or past job history and performance
Employment related information is collected during the application process and during employment to assess qualifications for a position; current performance is collected during employment as part of performance review, discipline, evaluations and employment decisions
Education Information Grades, transcripts
Education information is collected during the application process and during employment to assess qualifications for a position.
AVISO DE PRIVACIDAD Este AVISO DE PRIVACIDAD PARA LOS RESIDENTES DE CALIFORNIA de McKenna Motor Co., Inc. y cualquier entidad relacionada (colectivamente "nosotros" o "nuestro") aplica nicamente para los solicitantes y empleados que residen en el Estado de California ("t" o tuyo"). Este aviso se proporciona para cumplir con la Ley de Privacidad del Consumidor de California ("CCPA") y no deber interpretarse de tal manera que viole ninguna ley. Nos reservamos el derecho de enmendar este aviso de privacidad. Cuando hagamos cambios a este aviso de privacidad, nosotros se lo notificaremos.
Informacin que Recolectamos Como parte de su solicitud de empleo, nosotros recolectamos informacin que lo identifica, se relaciona con usted, hace referencia a usted, es capaz de ser asociada con usted o podra razonablemente ser enlazada con usted, directa o indirectamente ("informacin personal"). Nosotros recolectamos las siguientes categoras de informacin personal de los solicitantes y empleados. Toda la informacin personal debajo se recolecta segn lo permite o requiere la ley aplicable.
Identificadores Nombre real, alias, direccin postal, nmero de telfono, identificador personal nico, identificador en lnea, direccin de protocolo de internet, correo electrnico, nombre de la cuenta, caractersticas fsicas o descripcin, nmero de seguridad social, nmero de licencia de conducir, firma, nmero de la tarjeta de identificacin del estado, nmero de pliza de seguro, nmero de pasaporte u otros identificadores similares
Los identificadores se recolectan durante el proceso de solicitud y durante el empleo para cumplir con los requisitos de verificacin y reporte estatales y federales; para pruebas de drogas; para contactarlo; para llevar a cabo una revisin de antecedentes previa al empleo o una revisin de antecedentes si cambia de puestos y el puesto est sujeto a una revisin adicional de antecedentes; y durante el empleo para procesar la nmina y para la elegibilidad o participacin en los beneficios
Identificacin Mdica Informacin mdica o informacin del seguro de salud, informacin relacionada a la salud o condicin fsica, participacin en beneficios
La informacin mdica se recolecta durante el proceso de solicitud y durante el empleo para pruebas de drogas; para evaluar la aptitud para un puesto; para revisar una solicitud de permiso de ausencia o adaptacin; y durante el empleo para la elegibilidad o participacin en beneficios y para reportar y administrar los reclamos de compensacin al trabajador
Clasificacin Protegida bajo la Ley Federal o de California Edad, raza, color, ascendencia, origen nacional, ciudadana, religin o credo, estado civil, condicin mdica, discapacidad fsica o mental, sexo, gnero, identidad de gnero, expresin de gnero, embarazo, parto, lactancia o condiciones mdicas relacionadas, orientacin sexual, estatus de veterano o militar, informacin gentica (incluida la informacin gentica familiar)
Las caractersticas protegidas de clasificacin son recolectadas durante el empleo para cumplir con los requisitos de reporte estatales y federales; la edad, sexo y estado civil se recolectan durante el empleo para cumplir con la elegibilidad o participacin en los beneficios; la informacin sobre condiciones mdicas o discapacidad fsica o mental (inc. embarazo y condiciones relacionadas) se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de permiso de ausencia o adaptacin o durante el empleo para reportar y administrar los reclamos de compensacin al trabajador; la informacin sobre religin o credo se recolecta durante el proceso de solicitud y durante el empleo para revisar una solicitud de adaptacin; el estatus de veterano o militar se recolecta durante el empleo para revisar una solicitud de permiso de ausencia; se pueden recolectar caractersticas protegidas de clasificacin durante el proceso de solicitud y durante el empleo para proporcionarle apoyo y responder a sus preguntas, incluyendo investigar y abordar sus inquietudes
Informacin Comercial Nmero de cuenta bancaria o nmero de tarjeta de crdito
La informacin comercial se recolecta durante el empleo si un empleado elije participar en el depsito directo y para el reembolso de gastos; el historial de crdito se recolecta durante el proceso de solicitud y durante el empleo si se postula para ciertos puestos
Informacin Biomtrica Datos sobre gentica, fisiolgicos, de comportamiento y caractersticas biolgicas, huellas dactilares, huellas faciales, huellas de voz, escaneo de iris o retina, pulsacin de tecla, marcha u otros patrones fsicos, y datos sobre el sueo, salud o ejercicio
Un lector de huellas digitales y/o datos de barrido de la retina se recolecta durante el empleo para usar el sistema de conomentraje
Actividad en internet u otra red similar Historial de navegacin y de bsqueda, actividad o trabajo en las computadoras de la compaa.
La actividad en internet o en red mientras usa la propiedad de la compaa se recolecta durante el empleo si un empleado est siendo investigado por una violacin de las polticas o por el personal de IT como parte de una revisin de procedimientos de seguridad y violaciones de polticas
Datos de geolocalizacin Ubicacin fsica o movimientos
La geolocalizacin se recolecta durante el empleo mientras conduce un vehculo de la compaa
Datos sensoriales Informacin sobre audio, electrnica, visual, termal, olfatoria o similar
Los datos sensoriales en forma de datos de video se recolectan durante el proceso de solicitud y durante el empleo cuando se encuentra en reas pblicas o reas de trabajo en las instalaciones de la compaa
Informacin relacionada al empleo Historial actual o pasado de empleo y desempeo
La informacin relacionada con el empleo se recolecta durante el proceso de solicitud y durante el empleo para acceder a las cualificaciones para un puesto; el desempeo actual se recolecta durante el empleo como parte de la revisin del desempeo, la disciplina, evaluaciones y decisiones de empleo
Informacin sobre educacin Calificaciones, reportes finales de calificaciones
La informacin sobre la educacin se recolecta durante el proceso de solicitud y durante el empleo para evaluar las cualificaciones para un puesto
Informacin de Contacto Si tiene cualquier pregunta o comentario con respecto a este aviso o a las formas en las que recolectamos y usamos su informacin personal, por favor no dude en contactar Recursos Humanos 562-345-7029.
Job Tags
Shift work, Weekend work, Afternoon shift,