Pool Concierge Job at Loews Hotels, Miami Beach, FL

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  • Loews Hotels
  • Miami Beach, FL

Job Description

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Job-Specific Duties

  • Responsible for maintaining guest safety in all pool areas, ensuring professional and consistent adherence to all pool safety standards
  • In charge of greeting guests, making sure they receive different amenities every hour (sliced fruit, spritz, offer sunblock, give out chilled towels etc.)
  • Responsible for pool hut retail (i.e. shirts, sunglasses, sun lotion/sun block)
  • Responsible for open/close of pool procedures
  • Supervise pool attendants/assists with monitoring and maintaining pool area
  • Attends all departmental meetings and training sessions as scheduled
  • Other Duties as assigned

Physical Demands

  • On their feet over 2/3 of the time
  • Walking 1/3 of the time
  • Using hands to handle, feel or point over 2/3 of the time
  • Stooping, kneeling, crouching, crawling 2/3 of the time
  • Using their listening and communication skills over 2/3 of the time

There are special vision requirements that we ask for and they are:

  • Close vision (clear vision at 20 inches or less)
  • Distance vision (clear vision at 20 feet or more)
  • Color vision (ability to identify and distinguish colors)
  • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
  • Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

General Duties

  • Reports to work as scheduled in proper uniform and in accordance with the company's personal appearance standards
  • Notifies appropriate individuals fully and completely of all problems and unusual matters of significance
  • Is polite, friendly, and helpful to guests, management, employees
  • Attends appropriate hotel meetings and training sessions
  • Promotes and applies teamwork skills at all times
  • Executes emergency standards in accordance with hotel standards
  • Complies with safety regulations policies and procedures
  • Complies with hotel department standards, policies and rules
  • Remains current with hotel information and changes
  • Maintains cleanliness and excellent condition of equipment and work area

Qualifications

  • Min. 2 years previous experience in guest services.
  • Supervisory experience preferred.
  • Excellent guest service skills
  • Excellent oral communication skills
  • Ability to lift 40 lbs. and pull/push 100 lbs
  • Able to work a flexible schedule, including weekends and holidays

Job Tags

Flexible hours,

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