Medical Call Center Representative - Remote Job at TalentBridge, Charlotte, NC

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  • TalentBridge
  • Charlotte, NC

Job Description

Job Title: Specialty Pharmacy Reimbursement Specialist

Location: Remote (Candidates must reside within a 1-hour commute of Charlotte, NC with the ability to attend orientation and equipment pick up in person)

Compensation: $18.00 per hour
Seasonal Opportunity December 2025 - February 2026

Want to fast-track your application?
Skip the wait and complete our one way short virtual interview today! Candidates who complete the interview will be considered within 72 hours.
SparkHire:



Join Our Client's Team and Make a Difference!
Are you looking to play a pivotal role in the healthcare industry? We are seeking dedicated Specialty Pharmacy Reimbursement Specialist to join our client's team. This position is ideal for individuals passionate about improving patient access to medications while ensuring smooth insurance processes.
Key Responsibilities:
  • Gather and assess patient insurance information from various payers in accordance with established protocols.
  • Deliver outstanding support to internal team members, promptly addressing inquiries and issues.
  • Maintain regular communication with assigned payers to facilitate timely investigations.
  • Identify and report any reimbursement trends or delays to management.
  • Collaborate effectively with colleagues across departments as needed.
  • Analyze data to inform decision-making and improve processes.
  • Meet or exceed performance goals related to benefit investigations.
What We Offer:
  • Work from Home Flexibility: Enjoy the convenience of remote work while being part of a collaborative team.
  • Local Candidates Preferred: We encourage applicants from the Charlotte, NC, and SC areas, as equipment must be picked up locally.
  • Meaningful Impact: Contribute directly to enhancing patient care and operational efficiency.
Work Hours:
  • Start Dates will be the 1st week of December 2025 and candidates must be able to commit to the entire assignment from December through February without extended time off or vacation.
  • Training Hours: Monday to Friday, 9:00 AM - 6:00 PM.
  • After January 1st: Monday to Friday, with typical shifts being 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, 12-8pm or 11-7pm. Candidates must be available to work any shift Monday-Friday between the hours of 8am and 8pm.
Qualifications:
  • High School Diploma or equivalent.
  • 1+ years of relevant experience in specialty pharmacy, healthcare insurance, or similar industry
  • Experience working in a multi-hub environment or as part of an Annual Reverfication Project is ideal
  • Experience with Medicare and Medicaid and Co-pay assistance programs
  • Call Center inbound and outbound experience
  • Proven ability to work from home and excel in a remote environment
  • Strong proficiency in Microsoft Office (Excel, Outlook, Word).

Apply Now!
If you're excited about this opportunity to become a Specialty Pharmacy Reimbursement Specialist, please submit your application. Join us in our client's mission to support patients and streamline the reimbursement process!
After you apply our team will be reaching out to schedule a time to discuss this opportunity.


Note: This is a work-from-home position and is exclusively for residents in the Charlotte, North Carolina area or within a 1 hour commute of Charlotte, NC ONLY. Equipment must be picked up and returned to our Charlotte office and it will not be shipped.

#INDEAST

Job Tags

Hourly pay, Seasonal work, Work at office, Local area, Remote work, Monday to Friday, Shift work,

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