Job Description

At Sagility, we are excited to announce an incredible opportunity to join our team as a Remote Customer Service Representative. Right now, we are offering a bonus of $750 for new hires during our limited-time Open Enrollment period for 2025!

About Us:
Sagility is a global leader in business process management within the healthcare sector, dedicated to enhancing member and patient experiences. With cutting-edge technology and decades of expertise, our team strives to deliver exceptional results for our clients.

Why Choose Sagility?

• Join a team that values curiosity and collaboration.
• Enjoy competitive pay starting at $11.00 up to $14.00/hour ($15.00/hour for bilingual representatives).
• Receive comprehensive health benefits after 90 days and participate in wellness programs.
• Take advantage of paid training in an innovative virtual environment.
• Grow your career with a company where 90% of leaders started as Customer Service Representatives.

Your Responsibilities:

• Provide exceptional service by handling incoming calls promptly and professionally.
• Research and resolve customer inquiries effectively.
• Document call details accurately.
• Communicate with empathy and professionalism.
• Meet daily team goals for quality and customer satisfaction.

What We Are Looking For:

• A commitment to excellence and a positive attitude.
• Strong communication and interpersonal skills.
• A desire to exceed customer expectations and grow professionally.
• Previous experience in healthcare or call center environments is preferred.
• Must be 18 years or older and have a high school diploma or equivalent.

Perks of the Job:

• Daily Pay options.
• Medical, Dental, and Vision insurance.
• Life and disability insurance options.
• 401(k) with employer contributions.
• Paid Time Off and Tuition Reimbursement.

Bonus Opportunities:

• $100 Onboarding Bonus after your first week of training.
• $150 Graduation Bonus after completing training.
• $500 Quarterly Performance Bonus for meeting attendance and performance metrics.

Join us at Sagility, where we celebrate your success with competitive bonuses, career growth opportunities, and a supportive culture. Don’t miss out on this fantastic chance to elevate your career!

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:
Work@Home New Mexico, United States of America

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