Job Description

Job Description

Job Description

GENERAL PURPOSE

The golf cart attendant works closely with Golf Professionals and starter on the outside golf operations to assure a smooth transition for members and their guest around the course. Primary responsibility falls on service to members, efficiency of cart loading, cart cleanliness, staging, and storing. The Cart Attendant must have excellent listening skills and an eagerness to provide excellent service. Must be flexible in meeting the varying scheduling needs of the course and may be required to work additional hours than scheduled, if necessary. Cart Attendants must be neat and well-groomed. This position requires a highly self-motivated individual who can work with minimal supervision and interact with customers at a high-level and be willing to do any task asked of them.

SUPERVISION RECEIVED

Works under the general guidance and direction of the golf professional or whoever is running the counter. Assignments given and reviewed daily.

SUPERVISION EXERCISED

None

ESSENTIAL FUNCTIONS

Treat all members, guests, and employees with respect. Maintains friendly appearance; greets Members and Guests by name with a smile

It must be recognized that all specific duties cannot be listed and that responsibilities will change accordingly as the need arises. · This position will meet and greet all members and their guests in a warm, friendly and professional manner in accordance with all facility policies and procedures.

· Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery and equipment.

· Responsible for the collection of, organization of, and cleanliness of all range baskets used for ball transportation according to policies and procedures established by management.

· Help keep all working areas attractive, neat and clean free of trash and waste.

· Responsible for washing the range balls to maintain their cleanliness and usability

. · Follow procedures for proper opening and closing of the cart and range operations.

· Keep the outside area uncontested, neat, and clean. Do not allow carts to clog passage area, arrange them neatly after having been used.

· Inspect the condition of golf carts with specific attention to their cleanliness and appearance.

· Responsible for cart cleanliness, cart supplies, cart condition and fueling. As well as the rotation of golf carts to ensure uniform usage amongst the fleet.

· Assist golf shop personnel in the tournament setup of golf carts and range operations.

· Refer all major problems/complaints to a manager and/or assistant manager.

· Follow procedures in management of the cart.

· Maintain order and continuity of player traffic.

· Tracking and reporting the need for supplies necessary for day to day operations of their given areas.

· Perform other duties as required.

Keeps Supervisor promptly and fully informed of all problems or unusual matters of significance.

Practice Range- sample tasks include: Set stations with balls as described in the Operations Manual. Attend range throughout the day maintaining cleanliness. Clean golf clubs. Assist members with carrying clubs from range to cart. Pick up and break down range.

Cart Barn - sample tasks include: Stage golf carts with golf bags. Maintain staging area, driving range, and practice area set-up. Cleans up around facility and ensures golf carts are gassed, clean and presentable for use by customers. Cleans golf clubs, receive members at end of round, cleans and maintains golf carts and cart barn area. Carries out starting and marshalling duties. Cleans and stocks Bathrooms.

MINIMUM QUALIFICATIONS

1. Education and Experience:

A. None

2. Work Environment:

Incumbent of the position generally performs in a typical office setting with appropriate climate controls. Tasks require variety of physical activities, generally involving some muscular strain, such as walking, standing, stooping, sitting, reaching, etc. Talking, hearing and seeing essential to the performance of the job. Potential for moderate fatigue resulting from lengthy standing. Common eye, hand, finger dexterity required. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and creative problem solving.

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