Job Description

Join to apply for the General Manager Store role at Applegreen (US) Welcome Centers

4 weeks ago Be among the first 25 applicants

What We Do

At Applegreen, we Refresh Travelers on their Journey . Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Annes, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values guide and motivate our attitudes and behaviors towards our customers, suppliers, business partners, and each other:

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What Youll Do

As the General Manager of retail, you will manage the overall day-to-day operations and profitability of a convenience retail store inside a travel plaza on a major highway. You will lead a dedicated team to meet or exceed financial and performance targets.

• Lead daily activities of associates and managers to achieve sales, service, customer satisfaction, and food safety standards.
• Maintain budgets, inventory, food and labor costs, and reporting.
• Ensure compliance with planograms, pricing, marketing, and food safety guidelines.
• Foster a positive work culture focused on learning, development, and recognition.
• Recruit, develop, and retain a strong team, managing staffing levels.
• Handle hiring, coaching, training, promotions, disciplinary actions, and terminations.
• Monitor cash handling policies and ensure legal compliance.
• Address customer issues professionally, fostering positive relationships.
• Collaborate with support partners such as HR, Loss Prevention, Finance, and Maintenance.
• Maintain good relationships with vendors, community, and business partners.

Essential Experience & Skills

• Ability to lead in a fast-paced environment.
• Team management, delegation, and issue resolution skills.
• Judgment and discretion in resolving issues.
• Proven growth in profitability and customer satisfaction.
• Proficient in computer skills.
• ServSafe Certification preferred.

Requirements

• High school diploma or GED.
• 2+ years as a supervisor or manager in quick service restaurant.
• Flexible schedule, approx. 50 hours/week including days, nights, weekends, holidays.
• Consistent attendance and punctuality.
• Ability to stand, walk, bend, lift at least 20 pounds.
• Occasional travel or meetings as needed.

This is not an exhaustive list; responsibilities may change as per business needs. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), Drug-Free Workplace (DFW).

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Strategy/Planning and IT
• Industry: Food and Beverage Services

Job Tags

Similar Jobs