Job Description

Alchemy Springs is a social bathhouse inspired by nature's elements in SanSan Francisco. Tucked away in a stunning urban landscape, we've created a space where nature's elementsheat, water, earth and aircombine with human connection to create magical moments.

As a startup, Alchemy Springs offers the opportunity to get in early and be part of building something meaningful. Our mission is simple: To create sanctuaries where genuine connection and wellbeing overcome the isolation of modern life.

Job Description

The General Manager will lead the next chapter of Alchemy Springs, guiding the transition from our Sauna Garden popup into a fullscale social bathhouse opening in Q22026. This handson role oversees daily operations, team leadership, guest experience, and financial performance while stewarding Alchemys values and culture.

Key Responsibilities

• Lead preopening planning and execution for our bathhouse launch, and oversee operations to support a seamless guest experience. Establish strong operational flow and rhythm while ensuring facilities, team, and health and safety standards are consistently maintained.
• Serve as a daytoday steward of Alchemy Springs values and culture, setting clear expectations for how the team works together. Lead, coach, and manage employees and volunteers with accountability and care, building trust, alignment, and strong team performance in support of an elevated guest experience.
• Hire, onboard, train, and develop a missionaligned team. Set clear expectations, provide feedback, and manage performance with compassion and in line with our values.
• Create a welcoming, thoughtful, and inspiring guest experience. Resolve guest issues with presence and professionalism, build longterm guest relationships, and foster a sense of connection and belonging that makes guests want to return.
• Own P&L performance and manage budgets and staffing plans to support sustainable growth while maintaining high guest experience standards.
• Partner with founders and our marketing agency to support communitybuilding and promotional efforts, and leverage local relationships to strengthen Alchemy Springs presence in SanFrancisco.

Required Qualifications

Education and Experience

Bachelors degree in Business or related field, or equivalent experience with 5+ years leading a guestfacing operation in hospitality, wellness, spa, bathhouse, or fitness environments.

Core Competencies

• Strong operational leadership with the ability to lead and develop teams
• Deep commitment to guest experience and relationshipbuilding
• Financial fluency, including budgeting and P&L responsibility
• Organized, adaptable, and comfortable managing multiple priorities
• Clear, grounded and compassionate communicator
• Proficiency or quick study in current tools and technology
• Active participant in professional and/or interestbased communities in SanFrancisco

Preferred Qualifications

• Comfort in fastpaced or earlystage operations
• Experience building operational systems, staffing models, and guest flow
• Background in wellness, hospitality, spa, fitness, or experiential environments
• Passion for social sauna and bathing culture
• Marketing and promotional strategy experience

What Youll Love About Us

Alchemy Springs is a communitycentered social bathhouse rooted in connection, ritual, and care. Our heartcentered values guide how we show up for our guests, our team, and the broader SanFrancisco community.

Location

SanFrancisco, CA

For career inquiries, contact us at careers@alchemysprings.com

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