Job Description

Job Description

Job Description

THUNDER | JOB DESCRIPTION

General Manager, Consumer Business Services (CBS - Salesforce)

Location: Remote, United States

Role Overview

We're looking for a hands-on leader to own, scale, and expand Thunder's Consumer Business Services (CBS) practice within the Salesforce ecosystem. This is a build-and-grow opportunity , as our next driven leader will help integrate our industry-focused approach and take our success to the next level.

As an Industry Leader, you'll own industry revenue, ensure project success and profitability, and lead Thunder's CBS go-to-market strategy. You bring deep Salesforce and CBS industry knowledge, the ability to support deals end-to-end, and a magnetic presence that collaborates closely with internal sales and delivery teams to drive growth.

This role is ideal for someone who wants to build a high-performing CBS industry business line. You'll be responsible for developing industry-focused use cases, establishing credibility with Salesforce Core RVPs and AEs, and ensuring Thunder is known for solving real business problems across the Consumer Business Services landscape.

Responsibilities:

• Serve as Thunder's CBS SME and a trusted advisor to Salesforce AEs, RVPs, and internal teams
• Own and drive revenue targets for the CBS practice, ensuring sustainable growth and project profitability
• Build and maintain strong relationships with Salesforce Core RVPs and AEs , supporting joint account planning and strategic deal execution
• Develop and refine industry-specific use cases and value propositions that resonate with CBS customers and differentiate Thunder in the market
• Act as a key point of contact for Salesforce co-sell opportunities and CBS go-to-market efforts
• Partner with Thunder's Sales team to support deals, shape proposals, and manage industry-specific pipeline forecasts

• Own project profitability, delivery success, and customer satisfaction across your CBS book of business
• Oversee the success of Salesforce projects under your leadership, ensuring delivery quality, margin protection, and strong client outcomes
• Achieve utilization and revenue targets while ensuring projects drive outcomes that fuel growth
• Serve as an executive sponsor or delivery lead on strategic projects

• Support hiring, mentorship, and career growth as the team expands
• Help define content strategy, thought leadership initiatives, and industry events
• Identify and recruit top talent aligned to CBS growth plans
• Partner cross-functionally to drive strategic planning and practice development for the CBS vertical

• 8–10+ years of consulting, delivery leadership, or program management experience, with significant focus on the Consumer Business Services industry
• Deep understanding of Salesforce solutions, customer lifecycle, and go-to-market motions within the CBS sector
• Strong existing relationships with Salesforce Core RVPs, AEs, and ecosystem partners
• Demonstrated experience in developing and taking industry-specific use cases to market
• Proven ability to drive revenue, manage project profitability, and lead successful Salesforce engagements
• Background in building or scaling teams, mentoring talent, and supporting practice development efforts
• Salesforce certifications (Administrator, Consultant, or Architect tracks) are preferred
• Ability to lead hands-on while building strategy in a remote, fast-paced environment
• Previous experience at a Salesforce partner, systems integrator, or CBS company using Salesforce is highly valued

Why Thunder? Because You Deserve More Than Just a Job.

• A Culture of Builders – We're a remote-first, global team of curious, collaborative problem-solvers. You'll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you're excited to build, innovate, and grow, you'll fit right in.
• Forge Your Own Path – At Thunder, you're not just filling a role—you're shaping it. Whether it's jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

• Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
• Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we're building. Come make your mark!
• Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
• Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO ( with a 2-week minimum!), and generous leave policies - because the best work happens where you're happiest.
• People-First Flexibility – We're always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

U.S. citizens and those authorized to work in the US are encouraged to apply.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.

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