Customer Service Representative Job at Dublin Cleaners, Columbus, OH

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  • Dublin Cleaners
  • Columbus, OH

Job Description

About Us:

Dublin Cleaners has proudly served central Ohio for over 85 years, offering professional garment care and exceptional customer service. We’re a family-owned company that values teamwork, reliability, and friendliness — and we’re looking for someone who takes pride in helping others and enjoys working with people.

 

Job Summary:

As a Customer Service Representative , you’ll be the friendly face of Dublin Cleaners — greeting customers, processing orders, answering questions, and ensuring every garment and every guest receives outstanding service.

 

Key Responsibilities:

  • Greet customers warmly and make them feel welcome.

  • Receive, tag, and check in garments for cleaning or alterations.

  • Handle order pick-ups, payments, and special requests accurately.

  • Communicate clearly with production staff to ensure quality and timeliness.

  • Keep the front counter and work area clean, organized, and professional.

  • Maintain a positive attitude and represent the Dublin Cleaners brand with pride.

 

Requirements:

  • Strong customer service or retail experience preferred.

  • Dependable, friendly, and detail-oriented.

  • Able to stand for long periods and lift up to 25 lbs.

  • Comfortable using a point-of-sale (POS) system.

  • Must have reliable transportation and punctual attendance.

 

Schedule & Pay:

  • Full-time and part-time shifts available.

  • Flexible hours (including some evenings or weekends).

  • Competitive hourly pay, based on experience.

  • Employee cleaning discounts and opportunities for advancement.

 

Why You’ll Love Working Here:

  • Supportive, family-owned environment with loyal customers.

  • A team that values reliability, friendliness, and quality work.

  • Stable hours and a welcoming workplace culture.

Job Tags

Hourly pay, Flexible hours, Shift work, Afternoon shift,

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