Job Description

Job Description

Job Description

Responsible for overseeing employees and coordinating activities of Bakery department. Assists with baking and other areas of the department. May assume manager’s duties as needed in manager’s absence. Job Duties/Essential Functions ● INTEGRITY: Lives, teaches, and promotes the Company’s culture, core values, and philosophy. Performs all work activities in accordance with the Mission Statement, Code of Ethics, and the Standard of Ethics for Managers and Supervisors. Has earned the respect of employees and peers. Is trustworthy and honest. Approachable and encourages the use of the Open Door Policy. ● MERCHANDISING & INVENTORY: Understands and effectively applies department principles. Implements department standards. Maintains a neat, clean, and professional working environment. ● MEMBER SERVICE: Ensures areas of responsibility have appropriate coverage to provide proper member service. Emphasizes importance of good member service with employees; understands that it is job #1. Maintains a positive attitude during difficult circumstances such as handling member, employee, and/or supplier concerns, etc. Finds ways to ensure member concerns are addressed. ● ADMINISTRATION: Writes an appropriate schedule for department. Uses all information available to ensure efficiency and productivity. ● MANAGING PERFORMANCE: Teaches employees how to do their jobs in the most efficient and effective manner. Respectfully gives both corrective and positive feedback in a timely, specific manner, formally (Performance Logs, Appraisals, Appreciation Notices, etc.) and informally (while performing work in the department, etc.). Ensures employees demonstrate appropriate, professional work practices and behaviors; holds employees accountable when behavior is contrary to policies and procedures. Clearly communicates expectations, tasks and goals in a way that employees understand. Is fair and consistent in the application of all rules, standards, and policies. ● COMMUNICATION: Communicates effectively both verbally and in writing, in a professional manner and adjusts communication style to the audience (e.g., members, employees, VP, etc.). Uses communication tools (e.g. email, Google Docs/Slides/Sites, texting) effectively, and in accordance with company policy. Actively asks questions to gain understanding. ● SELF-MANAGEMENT: Displays a calm, professional demeanor including body language, facial expressions, and word choices when criticized or provoked. Has a strong sense of urgency about getting work done and solving problems. Manages own behavior to prevent or reduce feelings of stress. Effectively handles multiple functions, tasks, challenges, or problems at once. Leads with enthusiasm and shares a passion for the business. ● INCLUSION: Utilizes the unique skills and abilities of employees that are important to the success of the business. Is sensitive to others’ balance of work and personal responsibilities, interests, and/or concerns. ● COMPLIANCE & SAFETY: Identifies and follows up on issues of noncompliance and notifies appropriate levels of management in a timely manner. Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy. Understands and adheres to Company policies and procedures, including the Employee Agreement. ● Observes employees to ensure proper departmental production procedures and standards are followed. Checks quality and consistency of finished product. ● Upholds safety and security procedures. Monitors health code compliance, such as sanitation, temperatures, pull dates.

Job Tags

Similar Jobs